Privacy Policy

1. Information We Collect

2. How We Use Your Information

We use the information we collect to:

• Process and confirm your bookings
• Send booking confirmations, reminders, and receipts
• Respond to your inquiries and support requests
• Improve our website, services, and user experience
• Analyze website traffic and usage patterns
• Comply with legal obligations

3. Payment Data

All payment transactions are processed by Stripe. We do not store your full credit card number, CVV, or other sensitive payment details on our servers. Stripe handles all payment data in compliance with PCI-DSS standards. We only receive a transaction confirmation and partial card details (e.g., last four digits) for record-keeping purposes.

4. Cookies

5. Third-Party Services

We use the following third-party services to operate and improve our website. Each service may collect and process data according to their own privacy policies:

6. Data Sharing

We do not sell, trade, or rent your personal information. We may share your data only in the following circumstances:

• With third-party service providers listed above, solely to deliver our services
• When required by law or to respond to legal processes
• To protect the rights, safety, or property of Old Phuket Farm or its visitors

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes described in this policy. Booking records are kept for a reasonable period to support customer service and comply with legal and tax obligations. You may request deletion of your data at any time by contacting us.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Withdraw consent for data processing
• Object to or restrict certain data processing

To exercise any of these rights, please contact us at info@oldphuketfarm.com.

9. Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this page periodically.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

• Email: info@oldphuketfarm.com
• Phone: (+66) 61-131-7887
• Website: Contact Page